Question 1

What are the operating hours of the Surat Metro?

Accepted Answer

The Surat Metro is planned to operate from 6:00 AM to 11:00 PM daily. During peak hours (8:00 AM - 10:00 AM and 5:00 PM - 8:00 PM), trains will run at higher frequency with intervals of approximately 4-5 minutes.

Question 2

How many metro lines does Surat have?

Accepted Answer

Surat Metro has two corridors: The Green Line (Line 1) runs North-South from Sarthana to Dream City covering 21.61 km with 20 stations. The Blue Line (Line 2) runs East-West from Bhesan to Saroli covering 18.74 km with 18 stations. Both lines connect at Majura Gate interchange station.

Question 3

What is the fare structure of the Surat Metro?

Accepted Answer

Fares are distance-based, starting at Rs 10 for journeys up to 2 km and going up to Rs 50 for journeys over 22 km. The metro uses a smart card and contactless payment system for convenient travel.

Question 4

Where can I interchange between the Green and Blue lines?

Accepted Answer

Majura Gate is the only interchange station where passengers can transfer between the Green Line (North-South) and the Blue Line (East-West). The interchange walk takes approximately 3 minutes.

Question 5

Is the Surat Metro accessible for people with disabilities?

Accepted Answer

Yes, all Surat Metro stations are designed to be fully accessible with elevators, escalators, tactile paths for visually impaired passengers, wheelchair-friendly gates, and dedicated spaces in metro coaches.

Question 6

What payment methods are accepted on the Surat Metro?

Accepted Answer

The Surat Metro supports multiple payment options including contactless smart cards, QR code-based tickets, token-based single journey tickets, and mobile app-based payments for a seamless travel experience.

Question 7

Can I carry luggage on the Surat Metro?

Accepted Answer

Passengers are allowed to carry luggage with reasonable dimensions. Oversized items, hazardous materials, and flammable goods are strictly prohibited. Each passenger can carry up to 25 kg of luggage.

Question 8

What is the total length of the Surat Metro network?

Accepted Answer

The total Surat Metro network spans approximately 40.35 km across both corridors. The Green Line covers 21.61 km and the Blue Line covers 18.74 km, serving 38 stations in total across the city.

Question 9

How fast does the Surat Metro travel?

Accepted Answer

The Surat Metro trains are designed to travel at a maximum speed of 80 km/h, with an average operating speed of approximately 33 km/h including station stops. This makes it one of the fastest ways to travel across the city.

Question 10

Is there parking available at Surat Metro stations?

Accepted Answer

Selected Surat Metro stations, particularly terminal stations and major interchange points, offer park-and-ride facilities. Both two-wheeler and four-wheeler parking spaces are available at designated stations.

Frequently Asked Questions